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Sim card

Christopher007
Great Neighbour / Super Voisin

Hi, I have yet to receive my sim card. I applied on August 2nd. My wife applied August 1st and got it in 10 days. So I'd like to know what the delay is.

3 REPLIES 3

BKNS27
Mayor / Maire

@Christopher007 

I am surprised your wife got her SIM in 10 days.

Some customer may take up to 3 weeks to arrive.

Christopher007
Great Neighbour / Super Voisin

Thanks Much!

 

Outdoorsman
Mayor / Maire

@Christopher007 hi it's possible it got lost, ask a cs agent for an update,

 

There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca

Or  private message them here

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 
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