08-22-2022 01:30 PM
Hi, I have yet to receive my sim card. I applied on August 2nd. My wife applied August 1st and got it in 10 days. So I'd like to know what the delay is.
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08-22-2022 07:58 PM
I am surprised your wife got her SIM in 10 days.
Some customer may take up to 3 weeks to arrive.
08-22-2022 01:37 PM
Thanks Much!
08-22-2022 01:33 PM
@Christopher007 hi it's possible it got lost, ask a cs agent for an update,
There are two ways to contact a customer service agent , open a ticket through Simon here https://publicmobile.ca
Or private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437