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Sim card

Millions
Great Neighbour / Super Voisin

Can I keep my phone number if I seitch my sim card?

1 REPLY 1

hTideGnow
Mayor / Maire

hi @Millions 

yes, you can.  Easy process

After you got your sim card, login My Account, then go to Profile page and click the pencil beside sim card number and update it.  

if you cannot login My Account, then ask support agent to help to update the sim card number for you

 please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

 

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