Sim card did never arrived

[HarmanVilayati]

Hello I ordered a sim card in March. It never arrived.

I need the sim now.

I am unable to raise ticket as the "submit ticket button is not highlighted even after entering all the information required in the fields.

Help please!!!

[hTideGnow · Accepted solution]

hi @HarmanVilayati I think it is already list in the mail 

please submit ticket with CS agent  

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@HarmanVilayati  

SIM. Card can take up to 3 weeks to arrive , if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect

• Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box >>>>>>. Click here                 

• while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking >>>>>>>>here.

 
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