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Sim card address problem

Denzel3000
Great Neighbour / Super Voisin

When i ordered my sim card, I didn't put the house unit number into the address, but I provided it in the extra instructions. It's been 5 business days, are they unable to find the house?

2 REPLIES 2

hairbag1
Mayor / Maire

@Denzel3000 

the Public Mobile sim cards are also available on Amazon for under $5...and they ship quickly.

If there's a Mobile Klinik in your area...they have those sim cards and cost about $10.

Dunkman
Oracle
Oracle

@Denzel3000 

Public mobile sends their SIM card via Canada Post.  Usually takes within 10 business days to arrive.  

Will Canada post sent to the right address without unit number?  If not, you will need to contact customer service agent.  Or you could wait the 10 business days to see whether it arrives.  If not, contact CSA

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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