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Sim & account locked

Krisn38
Great Neighbour / Super Voisin

I have a sim some how i locked it yesterday and don't have PUK i also locked myself out my account my numer is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx.

My account is active until oct 16 2024 before top up.

2 REPLIES 2

BKNS27
Mayor / Maire

@Krisn38 

You need to contact a CS_Agent to get the PUK for your SIM by just clicking on the Chat bubble and type in Submit a Ticket.

slusagm
Mayor / Maire

only support can provide you the PUK

please message them 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Need Help? Let's chat.