@credomenic If the SIM card got damaged, then you'll need to purchase a new SIM card and login to your account and use the Quick Link and choose Change SIM from the drop down arrow and add your new SIM and may need to chose text/email for PM to verify.
SIM cards can be bought Koodo and Telus booths I think, but canadiancellsupplies.com is usually good for quick deliveries and cheap prices for SIM cards.
