Sim Card not compatible

[Finn16]

I have an iphone X, when I signed up I paid for an esim card, the esim card came back not compatible, I spoke to Public Mobile and they suggested I order one of their Sim Cards which I did.  When I put the sim card in it comes up not compatible.  Has anyone else had this issue.

[Finn16]

Thank you so much for your help.

[slusagm]

iPhone X has no esim

and you need to ask PM to update the sim card number for you.  

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