@Shadyelleithy wrote:
Hello guys, I was trying to activate my sim card and port my number from another provider. The payment went through my credit card but I got a message says that account not activated, pkease contact public mobile. That was around 5 pm today and so far the sim is not active and whenever I try to activate it says (invalid sim)
Any advice?
@Shadyelleithy That means that there is a problem with your port. Best to contact them immediately and include all the porting info like account number, name on account and phone number.
To contact Public Mobile click here. The link sends you to the private message function and adds the moderator team as recipient for a private message. You just have to enter a title and text in the body of the message describing the problem and post. The message will be received by the moderator team and they will respond to it. You will receive the response in your private message inbox.
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