06-16-2018 10:40 AM - edited 01-05-2022 04:56 AM
I have been with PM almost two years and didn't have any signal issues, but in the last few days, I noticed the signal dropped and very weak, ONE bar on iphone and started yesterday, it keeps switching between PM, TELUS and NO SERVICE. Sometimes it's back to PM with 3G only. My wife has the iphone 7 and I have the iphone 8, we both seeing the same issues. We have rebooted our phones, but it doesn't help. I went outside the house and walked around the area within 2 KM, some location with one bar LTE.
Does anyone have issues with network signal in the last few days?
06-26-2018 02:26 PM
I didn't do anything with both phones, but network is back to normal after two days.
06-26-2018 02:25 PM
PM account doesn't work.
06-16-2018 01:19 PM
@tqlam You can try to restore your iOS via iTunes. It will help somehow. Good Luck.
06-16-2018 11:31 AM
Use your PM account. Telus owns PM
06-16-2018 11:25 AM
But telus app requires telus account to sign in, which I don't have a telus account.
06-16-2018 11:19 AM
I haven't experienced this in Alberta.
Others recommend getting a Telus experience app to tell Telus about the network issue. (PM is on the Telus network)