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Should I remove AutoPay?

2Complex
Good Citizen / Bon Citoyen

I'm on a 3 month plan I pay my bill on the 10th of this month and I just received a message from Public Mobile that my payment is due on the 1st of March. Any help is much appreciated  

4 REPLIES 4

Wiggly
Good Citizen / Bon Citoyen

Agreed. Autopay is worth the $2 discount a month. I believe the text included the incorrect due date based on recent history of this problem in the forum. 

dabr
Mayor / Maire

@2Complex wrote:

I'm on a 3 month plan I pay my bill on the 10th of this month and I just received a message from Public Mobile that my payment is due on the 1st of March. Any help is much appreciated  


@2Complex   You don't need to remove your autopay.  From reading some other posts it would seem there has been a few error texts being sent to some customers saying the payment is due earlier than scheduled.  However, check your online account next week to make sure everything is in order regarding the payment.

2Complex
Good Citizen / Bon Citoyen

I'm not trying to get charged every month for a 3 month plan 

RickB
Great Neighbour / Super Voisin

I would just checkWith public mobile on your account, but having auto pay saves you two dollars on your bill every month so I wouldn't remove it. I've seen a lot of other people with the same question I'm sure it's just a glitch in their system. Hope this helps cheers

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