Shipping address

[jgkingdom123]

Hello!

Im new to public and i just sign up for my first subscriptions but during check-out i don't see any prompt to give my address for shipping and the address i have on the card is different from where Im living now

Wonder who i can contact to help with this 

[Dunkman]

@jgkingdom123 

You will need to contact customer service agent. This morning, Public mobile has changed the ticketing system. 

https://www.publicmobile.ca/en/get-help

Click on Chat with us link on bottom and follow prompts to submit a ticket. 

https://publicmobile.ca/en/get-help/articles/expert-messaging

[hTideGnow]

hi @jgkingdom123 

you need PM support agent to help

you can submit ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage