11-16-2022 11:44 AM
11-16-2022 12:10 PM
@durantbrenda , did you submit a number transfer recently? If you did, did you acknowledge the transfer via the old service provider? This help article explains the number transfer process.
https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
11-16-2022 11:46 AM
Check you phone Settings to make sure you don't have Do Not Disturb or such enabled on the phone.