Service

[Maisa]

I havec3 public mobile SIM cards were working perfectly and suddenly started to work on and off and nos notcat all on different devices

[Phil_Adelphus · Accepted solution]

@Maisa   Probably best at this point to contact Public Mobile customer service, either by opening a ticket at the chat icon bottom right of this page, or if that doesn't work then send them a private message using this link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[Maisa]

Because I bought the phone from UAE, but I am in Canada and I reset it yes

[Phil_Adelphus]

@Maisa   Where exactly are you, your screenshot mentions United Arab Emirates?  If you're in Canada, have you tried reset network settings?

Edited to add, you should remove your screenshot as this is a public website and it shows too much info on your phone.

[Maisa]

Everywhere

[Maisa]

Nothing works.

 

[Phil_Adelphus]

@Maisa  What make and model are the phones?  Is it just voice calls but texting and data still work, or does nothing work?

[DDM69]

Is this happening everywhere or just at home?  Possibly some interference?  More details please.