Service

[Taiano1]

As of this morning, my phone has been stuck in roaming and or unable to connect to any carrier. I've reset, checked Sim, adjusted settings on my phone to connect automatically. I have a galaxy s10

[softech]

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@Taiano1 wrote:

My wife has public and its working for her

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@Taiano1 

try swap the sim cards between the two phones

[Taiano1]

But nothing on the map near me

[Taiano1]

My wife has public and its working for her

[softech]

HI @Taiano1 

are you close to these cities:  Boston Bar,  Yale, Spuzzum

there is activate outage: https://www.telus.com/en/on/outages
TELUS services are currently experiencing a disruption impacting mobile devices and landline phones, which may affect your ability to reach emergency (911) services.

[Taiano1]

Yeah I've tried that as well. I'm in Canada bc

[BKNS27]

@Taiano1 

There could be an outage in your area so check map:

https://istheservicedowncanada.com/status/telus/map 

If none DM a CS_Agent to investigate at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[softech]

@Taiano1 

you are in Canada, right?

if you are, go to your Connection screen, change Mobile Network from Automatic to Manual connect, and choose Public Mobile from the list

report us if that does not work, and tell us which city and province you are in