cancel
Showing results for 
Search instead for 
Did you mean: 

Service suspended

stack
Great Neighbour / Super Voisin

My service is suspended but it’s not due till tomorrow 

4 REPLIES 4

BKNS27
Mayor / Maire

@stack 

You can pay with vouchers and dial 611 or call 1-855-4PUBLIC from another phone to restore service.

https://www.publicmobile.ca/en/payment-voucher 

@stack 

if your service is On Hold / Suspended now, you can first login My Account using a browser, then use this link to load enough funds to resume services

https://myaccount.publicmobile.ca/en/account/payment/funds/card
When loading funds for renewal, remember to add E911 fess if you are in the following provinces: AB, NB, NF, NS, NWT, NU, PEI, QC, SK

stack
Great Neighbour / Super Voisin

I don’t have the resume button 

hTideGnow
Mayor / Maire

hi @stack 

first, PM has a 30 days cycle.  So, the renewal day will move

also, the way PM shows cycle is confusing.   If it says the cycle is from April 9 to May 9, it actually actually does not include May 9th.  Since PM is 30 days cycle, April 9th is day 1, you will notice May 8th is day 30, hence May 9th is not included

you can make a payment to resume service. Just login My Account, click pay and Resume Services now button to pay

Need Help? Let's chat.