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Service on hold

Gracelau
Great Neighbour / Super Voisin

When I logged in my account, why I got a warning message " your services are on hold subscription expiration date : Dec 02, 2023. " My last billing cycle is Nov 02 to Dec 02. I did not owe any money.

2 REPLIES 2

Terryscell
Great Citizen / Super Citoyen

A message appears, telling you your subscription will "expire". It really means it will be renewed, if your payment method is still valid.

Lieux
Oracle
Oracle

@Gracelau  If everything is working great don’t worry it’s only a message during the renewal date.

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