09-05-2023 07:06 AM
I have been trying since yesterday to renew my payment info , to renew my plan and all I can get is errors , even when I try to submit a ticket I get an errors. I need my phone fixed what do I do , I need someone to call me to help fix this !
09-05-2023 07:55 AM
@Becca902
so just to confirm, you can neither text nor call in and out?
does data also not work?
What messaging do you here when you dial 611 from your device? That will tell you whether your service is active or suspended.
09-05-2023 07:17 AM
@Becca902 Please use this direct link to support to help
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
