Service not restored

[Milo24]

I went overseas and used an eSIM for local data use on my iPhone SE. Upon returning today (February 18), I am unable to restore my Public Mobile service on my phone (514-267-7331). Please advice.

[softech]

@Milo24 

check VPN screen and disable all VPN profiles

for the PM sim, make sure its label is set to Primary

then Reset network settings after a device reboot

[Milo24]

Gone for about 10 days. Account is in good standing. Travel eSIM has been disabled and PM eSIM has been turned on. Service still not restored.

[Milo24]

Public Mobile SIM is set to primary. Public Mobile account is active and in good standing. I fear that a network reset would force me to purchase another eSIM from Public Mobile.

[Milo24]

Account is up to date. Travel eSIM has been disabled. Phone has been rebooted. Service not yet restored.

[Sansan]

Verify that your account is up to date. Did you disable your travel eSIM? Then try a reboot.

[hairbag1]

@Milo24 

make sure your Public Mobile sim is set to primary.  Make certain your Public Mobile account is still active and in good standing.

You can also try a network reset to see if that helps.

[TheSterlinger]

How long were you gone? Were you making payments while you were gone?

Did you remove your travel eSIM snd enabled back your PM eSIM?