Sent mod team a message and never responded?

[popfred123]

How long until they respond?

[Dylan3]

There is a time frame that the moderation team is active on the weekdays and weekends

I suggest to check the moderation team page to see what hours they work on

And the moderation team can be busy too so you need to be patient and wait for a response from them

[srlawren]

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@popfred123 wrote:

How long until they respond?

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@popfred123 they've been super busy with this issue since yesterday morning: https://productioncommunity.publicmobile.ca/t5/Announcements/RESOLVED-System-issue-expired-select-cu...

Would you be able to tell us a bit about your question/issue?  If it's related to the above issue then please see the announcement, but if it's something else maybe the community can help triage the issue.

[ShawnC13]

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@popfred123 wrote:

How long until they respond?

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How long ago did you send your message?  Reply times are always varying, and is dependent on the number of current requests in front of you and how many moderators are currently working.  Can be from minutes to 48 hours +.  I haven't seen wait times of long durations lately.

[Lieux]

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@popfred123 wrote:

How long until they respond?

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There is a queue ..and usually it takes few hours to 2 days..be patient your turn will come.

[geopublic]

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@popfred123 wrote:

How long until they respond?

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It can take up to 48 hours so be patient.