Self serve account

[robipaulyapad]

I have been trying to login in to my account from last few days. I don’t have an access to account at this moment. I have reset password several times and when I try to login in back, it says that my wrong password or username. Please help me out

[Triguy]

Try using a different browser and incognito mode.  Also clear your cache and cookies then reboot.  If you still need assistance then submit a ticket to a moderator by clicking on the question mark on the bottom right corner.

[gpixel]

@robipaulyapad when using SIMon

type "locked out of self serve"

(use the chat bubble options, then click "submit a ticket, click me" option)

make sure to check your inbox(top right corner envelope icon) periodically, for a response

[will13am]

@robipaulyapad , try using a different browser, clear browser cache, incognito mode.  See if any of these strategies will work for you.

[shep22 · Accepted solution]

@robipaulyapad you can contact the moderators ask Simon the robot  here to speak to a human to generate a ticket mention temporary password   check envelope top right for a response they usually reply between 2-48 hours