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Security question

TxR
Great Neighbour / Super Voisin

I don’t remember the answer to my security question. Does anyone know what to do ?

3 REPLIES 3

BKNS27
Mayor / Maire

@TxR 

Contact a CS_Agent via private messaging or create a ticket via SIMon Chatbot.

You will need your security PIN.

Meow
Mayor / Maire

You can contact agent for assistance

To contact CSA, there are 2 methods:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

JK8
Mayor / Maire

@TxR 

 

Contact a CSA.

 

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
  • Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
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