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Searching for Service

Wentz22
Great Neighbour / Super Voisin

Morning everyone.

 

just looking for some help, I woke up this morning to my IPhone 5s constantly searching for service. I’ve tried restarting my phone, switching in and out of Airplane mode and even removing the SIM card. No luck.

 

any advice?

8 REPLIES 8

@jp2 One last gasp would be a factory reset. Be sure to backup before doing so. If no joy, it's off to the repair shop. I believe the Apple store will evaluate your phone for no charge up front.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

jp2
Deputy Mayor / Adjoint au Maire

Unfortunately that sounds correct 

Wentz22
Great Neighbour / Super Voisin

Put my SIM card into two different iPhone 5’s and it picked up the network instantly. So I’d assume it’s my phone

jp2
Deputy Mayor / Adjoint au Maire

You can try it in an android too. Don't let apple loyalty slow you down.

will13am
Oracle
Oracle

Sounds like a phone problem to me.  Try reseating the SIM card.  

Wentz22
Great Neighbour / Super Voisin

Account is still active, working at finding another iPhone to switch SIM cards with at the moment.

mimmo
Retired Oracle / Oracle Retraité

try sim in a different phone.  that will isolate phone vs ccount errors.  

 

I'm an android user so cnat help with ipone stuff sorry.

tzliu
Model Citizen / Citoyen Modèle

Could be your phone, or SIM or PM causing the problem. 

 

Two things to check before you contact mod_team for resolution.

 

1. Check your account to see if your service is still active.

2. If yes, try your SIM in another phone to see if it is working.

 

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