Searching for Service
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04-08-2018 08:54 AM - edited 01-05-2022 04:34 AM
Morning everyone.
just looking for some help, I woke up this morning to my IPhone 5s constantly searching for service. I’ve tried restarting my phone, switching in and out of Airplane mode and even removing the SIM card. No luck.
any advice?
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04-08-2018 11:37 AM
@jp2 One last gasp would be a factory reset. Be sure to backup before doing so. If no joy, it's off to the repair shop. I believe the Apple store will evaluate your phone for no charge up front.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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04-08-2018 10:53 AM
Unfortunately that sounds correct
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04-08-2018 10:52 AM
Put my SIM card into two different iPhone 5’s and it picked up the network instantly. So I’d assume it’s my phone
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04-08-2018 10:17 AM
You can try it in an android too. Don't let apple loyalty slow you down.
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04-08-2018 10:13 AM
Sounds like a phone problem to me. Try reseating the SIM card.
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04-08-2018 09:47 AM
Account is still active, working at finding another iPhone to switch SIM cards with at the moment.
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04-08-2018 09:34 AM
try sim in a different phone. that will isolate phone vs ccount errors.
I'm an android user so cnat help with ipone stuff sorry.
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04-08-2018 09:34 AM
Could be your phone, or SIM or PM causing the problem.
Two things to check before you contact mod_team for resolution.
1. Check your account to see if your service is still active.
2. If yes, try your SIM in another phone to see if it is working.
