Says continue activation

[Klee26]

When I sign in my account it’s like I no longer have access. It’s like it wants me to activate a whole new account under my log in info. I have tried entering my current eSIM and it says already in use.. Any idea what’s happening or what to do.  ? 

[slusagm]

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@WastingMyTimeTe wrote:

Having the same problem and Public mobile service sucks. 

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hi @WastingMyTimeTe 

have you checked with PM?  It is only a login issue and shouldn't affect your service. PM would be able to resolve this quickly after you send them a ticket

[WastingMyTimeTe]

Having the same problem and Public mobile service sucks. 

[computergeek541]

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@Klee26 wrote:

When I sign in my account it’s like I no longer have access. It’s like it wants me to activate a whole new account under my log in info. I have tried entering my current eSIM and it says already in use.. Any idea what’s happening or what to do.  ? 

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Is your Public Mobile service still working?  Some customers have experienced this before and it has something to do with the link between EverSafe and the self serve systems being severed somehow.  Please send a private message to CS_Agent. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437