SUBSCRIPTION NOT ACTIVATED

[Kaanmert]

“

Something didn't go right while activating your subscription. Click below to contact a customer support agent.

Get Support” 

if I can …

[slusagm]

Try reboot the phone and re-login the app and see if the app can complete the activation.  If not, you will have to ask PM to help.   Since you cannot properly login, you won't be able to open the preferred Chatbot ticket.  So, you will need to message them here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
      https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

[hTideGnow]

hi @Kaanmert 

are you activating esim or physical sim?

but you will need PM support agent to help..  You can submit  ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage