SUBCRIPTION

[RUTHCO]

I have download and follow the steps.  I am subscribe but still on SOS 

[RUTHCO]

The old sim did not work so I have to purchased a new sim. 

[Dunkman]

@RUTHCO 

Sorry to hear about your troubles.  Community members on this forum are customers like yourself.  We can offer troubleshooting advice, but don't have access to accounts. 

Can you provide more details.  New customer?  Activation?  Via website or app?  PM physical SIM card or eSIM?  Did you port your number?  More details the better. 

Thanks