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SIM port broken, is eSIM an option for my existing account?

Jaiden
New in Town / Nouveau en Ville

My refurbished iPhone went for a swim and now sadly my SIM port isn’t recognizing anything. Is there any way to get an eSIM for my already existing account?

3 REPLIES 3

Luddite
Oracle
Oracle

If you don't have much in the way of historical rewards, the only current workaround is:

  1. port out your number; probably Lucky as they support eSIM
  2.  activate a new PM eSIM account at PM
  3. transfer your number back to PM

Be aware that you cannot transfer a PM eSIM account to a new phone with eSIM. You're forced to switch to physical SIM. 


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Handy1
Mayor / Maire

@Jaiden  No sorry eSIM is only for new activations for now not existing customers just yet . 

softech
Oracle
Oracle

@Jaiden 

not yet.  I hope existing subscribers can migrate to eSIM soon, maybe before end of summer? hopefully

 

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