@hTideGnow wrote:
hi @Wayne7471
what is the error message? there are different sim PUK, different kind
but if it is just sim card pin lock, then you can ask PM support agent to help.
you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
Please remember that all customers should be using the chatbot to open tickets whenever possible. Any customer sending a private message to CS_Agent in the above manner will automatically experience a delay in the form of a slower response.
