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SIM card

Santa123
Great Neighbour / Super Voisin

Hi I’m try to set up my account but I can’t get in to thd Apple Store  to down load  the public mobile app to get E sim as thd phone I had use do I don’t have anymore and I can’t change password any other way 

2 REPLIES 2

Santa123
Great Neighbour / Super Voisin

All good figured it out 

softech
Oracle
Oracle

@Santa123 

You need App Store that links to Canada to download the app

You can first use the browser to start the activation and get to payment step 

After payment ,  ask PM  agent to help to complete the activation and they can help to get an eSIM for you 

 Private message CS Agent at: 
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

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