03-29-2019 06:22 AM - edited 01-05-2022 04:00 AM
Hello... I purchased a phone off ebay (Blackberry DTEK50) and Sim will not work in it. I checked the IEMI number before activating sim and it said it was compatible. Not lost or stolen. It only displays no service or emergency calls only.
Thanks.
03-29-2019 08:37 AM
Phone died so will try it later and get back to you. Thanks.
03-29-2019 08:36 AM
03-29-2019 08:30 AM
03-29-2019 08:27 AM
03-29-2019 08:13 AM
The sim does work in another phone.
03-29-2019 08:12 AM
03-29-2019 07:43 AM - edited 03-29-2019 07:44 AM
@Teddy1234Try going to Apps --> Settings --> More --> Mobile Networks --> Preferred Network Types select LTE/UMTS/GSM auto, then to back to Mobile Networks and select Network Operators, if Public Mobile or Telus is listed select it.
Would you be able to try the SIM in a different phone? Even borrow someones.
03-29-2019 07:33 AM
It says unknown do I guess its unlocked.
03-29-2019 07:02 AM
@Teddy1234 On your phone, go to Options > Advanced Options > Sim Card then type MEPD, in the new menu look for Network, if it's "unlocked", it should say Disabled or Inactive, if it says Active, it's still locked.
03-29-2019 06:56 AM
@Teddy1234 wrote:Hello... I purchased a phone off ebay (Blackberry DTEK50) and Sim will not work in it. I checked the IEMI number before activating sim and it said it was compatible. Not lost or stolen. It only displays no service or emergency calls only.
Thanks.
Make sure phone is unlocked. Make sure phone is compatible with PM : https://willmyphonework.net/
03-29-2019 06:45 AM
03-29-2019 06:38 AM