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SIM card delivery

kimsinw
Great Neighbour / Super Voisin

I ordered a sim card online and wanted to know how to track the delivery or will public mobile notifty me via email when it has been delivered?

3 REPLIES 3

esjliv
Mayor / Maire

@kimsinw wrote:

I ordered a sim card online and wanted to know how to track the delivery or will public mobile notifty me via email when it has been delivered?


@kimsinw  if it has been over 10 days since you ordered the SIM card and you have not yet received it, contact CSA by submitting a message(ticket) to them here:  Private Message to Public Mobile Customer Support Agents (CSA)

 


@kimsinw wrote:

I ordered a sim card online and wanted to know how to track the delivery or will public mobile notifty me via email when it has been delivered?


You won't received an e-mail from Public Mobile after delivery. Someimes, Public Mobile provides tracking within an e-mail message after shipment, but this does not always happens. Someimes, Public Mobile even sends SIM cards using untrackable mail.  

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