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SIM card change

Skye2003
Great Neighbour / Super Voisin

I’m trying to inset a new SIM card and don’t have access to my old phone number so I can’t get the required code 

What can I do?

2 REPLIES 2

hairbag1
Mayor / Maire

@Skye2003 

Did you transfer your old number out to different network ? if you no longer have a Public Mobile account...now you need to download the Public Mobile app to your cell, create a new account using a different email address and then select a new plan. As long as the sim card you have is new and never been used, you can use it for the new account.

Meow
Mayor / Maire

You can redirect authentication code to be delivered by email.

Meow_0-1775168939668.pngMeow_1-1775168943936.png

 

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