@MarkHo wrote:
I am started to suspect it is something to do with Freedom Mobile port to Public Mobile 4GB/month promo because the mumber that I am transferring meets all the requirements. Hopefully it will be fixed by tomorrow.
@MarkHo, not at all. The sign up process for this promotion is the normal sign up process. Based on the fine print, the back office will make a manual adjustment to give you extra data after a scuccessful activation. That said, the self serve portal is rather fragile. There are no mulligans when doing the activation. The tiniest glitch and you are stuck. As an ex-Wind customer, I can tell you that the activation and porting process is super smooth and fast when all the proper entries are made. One of the biggest pitfalls is entering the account number with dashes on the porting screen. The system only accepts the letters and numbers without any separators. There is no need to enter anything in the IMEI and PIN fields.
The moderators are very good at what they do. Send the private message and they should be all over it first thing in the morning.
