SIM card activated but no service

[4ndr3wch4n]

I'm pretty sure my SIM card is activated but I have no service still. It shows that it has been topped on in the overview and I can also login and see all the information using my email and password, but I still have no service. Can anyone help?

[jgorman]

Welcome to saving money with great service and a great plan😀👍

[jgorman]

Welcome to PM😀

[Kaiyo]

---

@4ndr3wch4n wrote:

SOLVED: Sorry for the inconvenience. I forgot to register with public mobile by chaning my network operator.

---

Normally after a reboot the phone would auto detect and change it.

[4ndr3wch4n · Accepted solution]

SOLVED: Sorry for the inconvenience. I forgot to register with public mobile by chaning my network operator.

[jgorman]

It can sometimes take up to 24 hours for the port.
Nothing works text calls incoming outgoing data?
Does it say Public Mobile?

[4ndr3wch4n]

It's a OnePlus One, so yeah, it is unlocked. Also I did the port about maybe 2 hours ago.

[jgorman]

And what time did you do the port?

[jgorman]

What kind of phone do you have?
It's unlocked?

[4ndr3wch4n]

I tried, it does not work. No service anymore after porting.

[jgorman]

Try putting in your old sim see if that is still working.

[Kaiyo]

---

@jgorman wrote:
Are your APN settings set up?
What kind of phone do you have?

---

APN only has to do with data

[jgorman]

Are your APN settings set up?
What kind of phone do you have?

[Kaiyo]

Did you try swapping back anyways? It could still be functional.

You should private message one of the mod. The information you should include in your message: 

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

[4ndr3wch4n]

I tried, it didn't do anything. I can't swap back to my old SIM card either because I transferred the number over here.

[Kaiyo]

Try rebooting your phone.