Sim swap is NOT working on my account - please help
Is it saying invalid sim number? If it is, all you can do is try later, ask moderators for help, or if the sim card number has been used by someone by mistake, get replacement.
@ronaldgatt , I moved your post from the lounge to improve visibility. I suggest clearing browser cache and giving it another try. Else try on incognito mode. If all else fails, seek moderator team assistance. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
@ronaldgatt Are you getting any error? Try using incognito/private browsing mode.
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
