SIM Lock Out

[LordFinn]

If I don't have the card my sim came on and my former SIM PIN doesn't work, how do I get my PUK code to reactivate it?

[CFPartDeux]

@darlicious  Too late, I already reported it!!! 😜

[darlicious]

@esjliv 

Yep...."murder mitts" Marcus.

@CFPartDeux 

Uh oh I better not get reported for using "that" word!

[esjliv]

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@darlicious wrote:

@LordFinn 

Did you get this screen?

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@darlicious oh no, the black cat screen of death

[darlicious]

@LordFinn 

Did you get this screen?

[Anonymous]

 @LordFinn : The card doesn't have a code on it. Help us help you by narrowing down exactly what has transpired.

[Anonymous]

visit HERE 

or HERE 

or HERE 

Where To Find Your PUK

A Personal Unlocking Key, or PUK code, allows you to reset your SIM card’s PIN number, after you’ve entered an incorrect PIN three times. To get your PUK code, please start a conversation with our virtual assistant, SIMon, to submit a ticket to the Moderator Team by clicking here.

Good Luck

[computergeek541]

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@LordFinn wrote:

If I don't have the card my sim came on and my former SIM PIN doesn't work, how do I get my PUK code to reactivate it?

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Which message does your phone show?  Were you putting in a new carrier's SIM card into a phone or were you making adjustments to the some security settings?