SIM Card order

[PM280750]

I placed an order for SIM card to join Public Mobile on February 16 - Please check the status of my order.

[Meow]

Standard delivery time is 5-10 business days. Some customers experienced way longer time. So please wait a little bit longer.

[esjliv]

@PM280750  - we cannot check your order as we are all customers and members like you here on the forum.

Plus, SIM cards are normally sent via Canada Post letter mail, so without any tracking details. Normally, if someone has not received the SIM card within 10 working days, I'd suggest to contact Public Mobile customer support (@Handy1 provided methods above).

Otherwise, hopefully, you should see this in your mailbox soon!

[Handy1]

@PM280750  

SIM. Card can take up to 3 weeks to arrive , if you need one sooner try calling local Telus Koodo stores for in person pick up .otherwise reach out to support for a status up date for when it shipped and when you can expect it

Getting support / submit ticket

• Get support by starting a conversation with virtual Chat box /SIMon. Click here                 

Or while your already here and logged in the community

• you can send a private message   To CS_Agents by clicking here.

  Watch for reply top of page to the

   Right ( envelope image )