SIM Card Not Yet Delivered

[stanjacobthomas]

Hi,

Subscribed to the $30 CANUSMEX plan on May 24 and ordered a SIM card. I still have not received the SIM card. Please provide an update on the delivery.

[CSA_PM]

You can buy one from a nearby store or online from Amazon. Here you can find the nearest store: https://www.publicmobile.ca/en/pick-up-SIM 

[stanjacobthomas]

Thank you. Let me try this avenue.

[stanjacobthomas]

Yes, I did. Directly through the website. Said it would be delivered by Canada Post. Still nothing yet in the mailbox.

[CSA_PM]

Hello @ stanjacobthomas,

If the SIM card hasn't arrived yet, you can buy one from a nearby store or online from Amazon, and we will apply a credit equal to the value of the SIM after activation. You just need to send us a picture of the receipt. Here you can find the nearest store: https://www.publicmobile.ca/en/pick-up-SIM 

[computergeek541]

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@stanjacobthomas wrote:

Hi,

Subscribed to the $30 CANUSMEX plan on May 24 and ordered a SIM card. I still have not received the SIM card. Please provide an update on the delivery.

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Did you purchase this directly from Public Mobile?  It should have arrived by now.  I have made arrangements for Public Mobile to contact you in the morning to discuss.