SIM Card Locked need a PUK

[markr]

SIM Card Locked need a PUK

Is connecting with a moderator the only way to resolve this issue?

[markr]

I responded to the private message twice with no reponse. We have not been able to make calls for a week now 😞

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@Mary_M wrote:

Good morning @markr,

just an FYI that someone did get back to you privately on Friday, can you please verify your messages ?

Thank you 🙂

Mary

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[Mary_M]

oops! I typed the wrong username (my eyes are playing tricks with me LOL) - thank you for letting me know 🙂 @lorieux

[Lieux]

That's funny....it was not @Dunkgirl who has a problem but @markr !!!

@Mary_M

[Mary_M]

Good morning @markr,

just an FYI that someone did get back to you privately on Friday, can you please verify your messages ?

Thank you 🙂

Mary

[Dunkgirl]

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@markr wrote:

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@popping wrote:

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@markr wrote:

SIM Card Locked need a PUK

Is connecting with a moderator the only way to resolve this issue?

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Yes, send a private message to moderator for help.

Wait time is about 3 dats.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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3 days for a response?  That is pretty lengthy wait 😞

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@markrHow did you proceed? Did you contact the moderator or find another fix? Is the issue resolved? 

[markr]

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@popping wrote:

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@markr wrote:

SIM Card Locked need a PUK

Is connecting with a moderator the only way to resolve this issue?

---

Yes, send a private message to moderator for help.

Wait time is about 3 dats.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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3 days for a response?  That is pretty lengthy wait 😞

[computergeek541]

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@cin7 wrote:
@markr

Do you still have the card that held your SIM card in place?

The PUK code is listed on that card.

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I'm not sure what your message means.  The PUK code not "listed" anywhere.  It's a security code that is purposely kept secret from customers and you cannot get it by simply taking a look at a piece of plastic.

[cin7]

@markr

Do you still have the card that held your SIM card in place?

The PUK code is listed on that card.

[Dunkgirl]

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@markr wrote:

SIM Card Locked need a PUK

Is connecting with a moderator the only way to resolve this issue?

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@markrYes unless you have a samsung phone or you want to spend $10 on a new sim card.

[popping]

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@markr wrote:

SIM Card Locked need a PUK

Is connecting with a moderator the only way to resolve this issue?

---

Yes, send a private message to moderator for help.

Wait time is about 3 dats.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437