SIM CARD

[Miphan5758]

Have not received my sim card, tried to send a trouble ticket but it needed an invoive number which I don't have. Went on live chat and they said they coundn't help with online orders. Seems like they don't solve issue from customer huh? 

[lila12]

Try to contact PM support. They will help you with this issue.

[Handy1]

@Miphan5758  You trying to send ticket with chat bot ??! You can use this direct link to support instead also note 

SIM. Card can take up to 3 weeks to arrive .if you need one sooner try calling local Telus Koodo stores for in person pick up or order from Amazon .otherwise reach out to support for a status up date for when it shipped and when you can expect it . Or if you can get a credit for buying a new SIM card .message support directly while your already here and logged in the community you can send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

[computergeek541]

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@Miphan5758 wrote:

Have not received my sim card, tried to send a trouble ticket but it needed an invoive number which I don't have. Went on live chat and they said they coundn't help with online orders. Seems like they don't solve issue from customer huh? 

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Please end a pirvate message to CS_Agent.  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437