SERVICE not working out

[patallcrane]

NEW CELL PHONE AND STILL CANT GET LANDLINE TO CELL----What is this all about ??? cant talk to anybody about this insane server

edited by computergeek541: edited language as per terms of service

[popping]

@patallcrane 

FYI:

Number porting is a 2 stage process:
Stage 1. After submitted your porting request, PM set up your old number on your PM account. Login to your account. Select the [Plan and Add-Ons] tab. Is your old number showing on the [Plan and Add-Ons] display?
If yes, PM has done its work to setup your old number for you to call out, send text and data.
If not, you should create a support ticket for moderator to investigate. Moderator wait time is from couple of hours to couple of days. https://publicmobile.ca.ada.support/chat/

Stage 2. Now, you are waiting for your old provider to release you number to PM. Not until your old provider release your number, all the incoming calls and texts will continue to go to your your landline phone. 

Currently, what stage are at?

[gblackma]

@patallcrane it usually takes 7 days and can take up to 2 weeks for a landline transfer to complete itself. How long has it been? And which company are you transferring from? Thanks. Stay safe. 

[Anonymous]

---

@patallcrane wrote:

NEW CELL PHONE AND STILL CANT GET LANDLINE TO CELL----What is this all about ??? cant talk to anybody about this insane server

---

We just heard from somebody today that called their "landline" provider and they did something at their end... et voila. Nothing to do with this place.

Edit: nvm...that was about CALLING the cell number from a landline...not transferring from a landline

Getting another cell phone wouldn't do anything to help transferring that landline.

You need the moderators to do it. There could be other technical issues. There could be limitations on transferring the number at all depending on whether it's a number that is transferrable to begin with. There are some.