08-16-2019 11:42 AM - edited 01-05-2022 08:34 AM
i payed for 30 for 30 days plan which includes Canada wide talk international text and 500GB 3 g data and I am not able to make calls to and from anyone in Canada.
08-16-2019 12:47 PM
@Meenus wrote:i payed for 30 for 30 days plan which includes Canada wide talk international text and 500GB 3 g data and I am not able to make calls to and from anyone in Canada.
@Meenus Any reason why you decided to build your own plan and not pick the ready-made plan for $25? Saves you $5 every 30 days plus if you enable AutoPay you get double the data 1GB and save another $2 every 30 days. Save your money!!
08-16-2019 12:01 PM
@Meenus wrote:No I did from create your own plan and I am able to use text services
What is the make and model of your phone? Specific model - as they may differ in different regions.
08-16-2019 12:01 PM
Meenuss OK did you just recently activate this plan what phone do you have?
08-16-2019 11:54 AM
No I did from create your own plan and I am able to use text services
08-16-2019 11:53 AM
@Meenus hi the only 30 dollar plan I see is data only is that what you have?
08-16-2019 11:47 AM
Does your phone have access to the 3G network? If not, telephone service is not accessible. The 3G needs the UTMS bands.
08-16-2019 11:44 AM
Hi
when did you activate your sim? I believe the issue may resolve itself. Try restarting your phone and double check the plan you chose shows up int your account.