04-01-2024 02:34 PM - last edited on 04-01-2024 02:47 PM by softech
It's been over two weeks since I signed up and no SD card yet. Do you have my info right?
Please send soon
Update by Softech: Personal info removed
04-01-2024 02:38 PM
hi @Junebug2 you were asking for sim card and not SD card
and this is Community, basically a forum, we are just customers, please remove your personal info
To ask for update, please ask agent for update
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
04-01-2024 02:36 PM - edited 04-01-2024 02:39 PM
please allow up to 3 weeks for delivery. Alternative is to get to Mobile Klinik in Welland and buy a PM sim. When you do activate the new account, message customer Support to request credit to your account for the new sim you bought.
https://mobileklinik.ca/stores/
sp