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11-30-2016 01:44 PM - edited 01-05-2022 01:05 AM
No response to pms, tickets, or twitter. It's my wifes phone, so I'm in big trouble. 😉
Can anyone help?
Solved! Go to Solution.
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11-30-2016 02:34 PM
@jonafun Have your friend post a New Message under Getting Started outlining his issues.
>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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11-30-2016 02:11 PM
my friend's port from rogers is incomplete
i have a generic error that they tried to resolve, unsuccessfully, then never heard back
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11-30-2016 02:02 PM
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11-30-2016 02:00 PM
this was done fast. wish my friends and i got such fast service
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11-30-2016 01:54 PM
Awesome, thank you
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11-30-2016 01:54 PM
Hello @stwsimon,
I'm sorry for the delayed response,
The port has been requested, please allow at least 30 minutes to 2 hours for the port to complete. You will receive a text message saying that the port has completed and then simply reboot your phone.
Thanks,
Shazia
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11-30-2016 01:47 PM
INCLUDE
Account number with previous carrier
Sim number
Phone number you want to port
Full name
