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Roaming

Alilee
Great Neighbour / Super Voisin

I'm in the US I have a data roaming plan. Everything works except incoming calls just goes to a busy signal.  Anyone know a fix to this?

4 REPLIES 4

@Alilee   Have you tried turning airplane mode on, waiting several minutes, and then turning it off again?

Alilee
Great Neighbour / Super Voisin

I have a Samsung a24 . I'm connected to t-mobile it's on lte/3g/2g auto connect.  I can call out send texts an use data fine. It's just the incoming calls that aren't working 

hairbag1
Mayor / Maire

@Alilee 

so you can call out...just nobody can successfully call you ? Make sure your cell isn't set to Do Not Disturb.

Phil_Adelphus
Mayor / Maire

@Alilee   Is your phone VoLTE capable and enabled, otherwise you would need to try and connect to T-Mobile's 2G network.   What phone do you have?  Is your phone set to 4G/LTE and connecting to either AT&t or T-Mobile?  You can call out OK?

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