Rewards

[Cvid]

How do l access the free 500 international calling minutes?

[Spuggetabouti1]

If you go to the Plans & Add-Ons tab in My Account and scroll to the bottom you should see what add-ons you have 

[Cvid]

Already did but l did not get confirmation that my minutes are there.

[Spuggetabouti1 · Accepted solution]

@Cvid 

You should receive a text from 4911 where you can reply YES2. If you do not receive that text, you can open a ticket with an agent and they will help you out. I am currently talking to an agent right now to get my holiday rewards as well. 

[softech]

@Cvid you can just call the long distance from your cell. no special way to activate it as long as you have ot.

But keep on mind only small number of countries can be called using this bonus

• International calling covers the following countries: Canada, United States, China, France, Germany, Greece, Hong Kong, India, Italy, South Korea, Malaysia, Mexico, Poland, Portugal, Puerto Rico, Singapore, Spain, Thailand, United Kingdom, and Venezuela