12-11-2022 01:01 PM
Hi there....
I had the old rewards program I was getting the $4 a month off my plan every thirty days.... I switched to the new rewards and I have to pay regular price.... my rewards are not working can someone help please?
Solved! Go to Solution.
12-12-2022 04:29 PM
@AdamLove
it's unfortunate, however, PM does provide the correct warnings on the website for changes to the account.
12-11-2022 07:15 PM
@AdamLove wrote:Can I go back to the old system....
Can I go back to the old system....
Nope....once you've opted out of Rewards in favour of Points, you're locked in now. No going back, I'm afeard.
12-11-2022 06:39 PM
12-11-2022 03:23 PM
Telus is like the smooth car salesman using the bait and switch tactic.
https://productioncommunity.publicmobile.ca/t5/Get-Support/PSA-Do-not-switch-to-Public-Points/td-p/9...
12-11-2022 01:10 PM
@AdamLove You switched.. now you get points.. not $.. not sure how it exactly works but you should have stayed on the old system…
