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Rewards Calculated Incorrectly

ELatina
Good Citizen / Bon Citoyen

My rewards were calculated incorrectly and would like somebody to look into this before my card is charged. Thank you.

5 REPLIES 5

ute1978
Deputy Mayor / Adjoint au Maire

When you signed up where you since then on a rewards eligible plan?

Not all plans were eligible before.

 

The way to contact the mods.

 

Please contact a moderator using the following link. Please provide your name, phone number, account number, pin. And then describe your issue.

ELatina
Good Citizen / Bon Citoyen

May 8th 2015. Besides this, how do I go about getting the rest corrected?

ute1978
Deputy Mayor / Adjoint au Maire

@ELatina wrote:

I've changed to a 30 day plan, and I've been with public mobile for 3 years now


When exactly did you sign up with Public Mobile?

ELatina
Good Citizen / Bon Citoyen

I've changed to a 30 day plan, and I've been with public mobile for 3 years now
Screen Shot 2018-11-07 at 1.43.27 PM.png

ute1978
Deputy Mayor / Adjoint au Maire

Could you please provide a screenshot and tell us why you think the rewards are wrong?

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