04-08-2024 02:45 AM - last edited on 04-08-2024 02:48 AM by computergeek541
Hello, I subscribed to one of your plans last month and created an account with Public Mobile. how ever I was never able to go to my account because there was an A1 error!
I tried to submit a ticket but the website doesn't open and I tried in incognito mode and cleared my history and cache million times with no luck.
I tried to transfer my phone number but it took more than 5 days with no luck and I see your system has tons of bugs. I eventually gave up and moved on with a different business and I demand my money back. Public Mobile has charged me $38.08 on March 4 and April 3 although I never had access to the service. Please return my money
04-08-2024 02:47 AM
@Samineh wrote:Hello, I subscribed to one of your plans last month and created an account with Public Mobile. how ever I was never able to go to my account because there was an A1 error!
I tried to submit a ticket but the website doesn't open and I tried in incognito mode and cleared my history and cache million times with no luck.
I tried to transfer my phone number but it took more than 5 days with no luck and I see your system has tons of bugs. I eventually gave up and moved on with a different business and I demand my money back. Public Mobile has charged me $38.08 on March 4 and April 3 although I never had access to the service. Please return my money
It's unlikely that anyone at Public Mobile will see your message forum posting. Please send a private message to CS_Agent. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437