Retaining my number

[winson0228]

Hi

I'm going to be out of the country for a month. If I don't pay for a month, would I still be able to keep my number when I come back and start a plan again?

Thanks

[SD08]

---

@mclyin wrote:

---

@kav2001c wrote:

@winson0228 number will be fine up to 89 days

You need to make a payment before account deactivate

---

Would one still able to retain the existing plan if after a period of inactivity (within the 89 days)?

---

@mclyin

Yes.  If you change plans, you'll only be able to select from those currently available, and you won't be able return to a previous promo plan.  As long as you don't make any changes, you can keep renewing the same promo plan, even if you let it expire for a while.

[mclyin]

---

@kav2001c wrote:

@winson0228 number will be fine up to 89 days

You need to make a payment before account deactivate

---

Would one still able to retain the existing plan if after a period of inactivity (within the 89 days)?

[kav2001c]

@winson0228 number will be fine up to 89 days

You need to make a payment before account deactivate

[MoreYummy]

Your account is fine if not active for one month.  But remember to reactivate it again when you come back. 😄

[SD08 · Accepted solution]

Yes, you can let your account lapse by turning off autopay.  You'll have up to 89 days after the expiry of your current period to reactivate on the same plan and same number.