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Retain cell phone number

tl016
Great Neighbour / Super Voisin

I'm a snowbird who spends 6 months living overseas. Can I retain my cellphone number while without paying the monthly fee? I know say Bell has such option. Does Public has the same option? 

 

Thanks

 

Terry

6 REPLIES 6

szymon247
Great Citizen / Super Citoyen

The above suggestions by the Oracles are your best options. One important tip: make sure to remove your cards from autopay 😉

bridonca
Model Citizen / Citoyen Modèle

If you do plan on sticking with Public Mobile, if you pay the minimum payment of $8 a month, each year, you get a dollar knocked off every year.  The account will just work, when you come back in the spring.  Downside is it cost $8 a month, and there is a chance the $20 plan might not be available.  Personally, I would not worry about, it is not a limited time offer.  


@tl016 wrote:

I am interested in the $20 unlimited plan. Say my $20 expires on December 1, I could pay a $10 on March 20 and then resume the $20 plan on June 20. Is this correct? 

 

Thanks

 

Terry 


It's 90 days after expiry, so be careful to calculate the "drop dead" date properly. Suggest you begin on day 85 not 90 in case there is a glitch.

 

@RobertQc The system is supposed to reactivate a suspended account with the last active plan as soon as the correct payment is made. However, one cannot reactivate a different plan while suspended without moderator assistance.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.


@tl016 wrote:

I am interested in the $20 unlimited plan. Say my $20 expires on December 1, I could pay a $10 on March 20 and then resume the $20 plan on June 20. Is this correct? 

 

Thanks

 

Terry 


 

Once you switch to a new plan you no longer have access to switch to your old plan, unless they are still offering it.

 

If your plan expired december 1st you want to make a payment within 89 so make a payment and reactivate on or before Feb 27th to be safe. But moderators might have to manually reactivate so you might need to contact them. So I suggest letting it expire Dec 1st, then make a payment Feb ~20ish to give time to moderators

 

December is 31 days

Januarry is 31 days

Feb is 28 days

 

If you waited till march 20th to pay your account would be deleted. Dec+Jan+Feb+March-20 = 110 days

 

 

 

tl016
Great Neighbour / Super Voisin

I am interested in the $20 unlimited plan. Say my $20 expires on December 1, I could pay a $10 on March 20 and then resume the $20 plan on June 20. Is this correct? 

 

Thanks

 

Terry 

RobertQc
Mayor / Maire

@tl016 wrote:

I'm a snowbird who spends 6 months living overseas. Can I retain my cellphone number while without paying the monthly fee? I know say Bell has such option. Does Public has the same option? 

 

Thanks

 

Terry


I know of no option for public mobile but you could pay for the 10$ plan for 30 days then not making a payment and letting it get suspended then renewing $10 after 89 days (since after 90 days of no payment the account is deleted) but run into the difficulty of having to wait for a moderator to re-activate (since once the account is suspended you usually canno't just reactivate by making a payment) the account so maybe do it after 75-80 days as moderators can be slow to respond.


Also factor in the cost of a new sim card when re-activating / porting to a new company

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